Sector: Facility Management Services
- Role: Consultant & Coordinator in Navision Support Operational (NSO) team for 7 companies of the Group. Team Lead for 9 members of Group-IT back-up office team which is based in India.
- Responsibilities: Daily, weekly, monthly follow up & advancement on historically stagnant topics (as old as 1.25 yrs for this 90 years old company). Migration of the tool from Nav 2013 to 2017
- Team: In a team of 5members
- Technical participation : Bi-monthly IT-Release, requirement setting, testing, UAT, achieve in Production, Upgrade from Microsoft Dynamics NAV 2013 to 2017, migration on 2 new ticketing tools (including Jira)
- Financial participation: Closure with resolutions, Financial Reporting, Cash Management, Collection Management, Resale process, IC Accounting, IT-Finance Clean-up processes, day-to-day support, intense analysis & solution finding.