2013
ITIL INTD CAP-RCV
2013
ITIL INTD CAP-OSA; ETL (Operationnal Support and Analysis ITIL best practices; Incident; Problem Management; Request Fulfillment; Service Desk)
2009
ITIL V3 Foundation , Certification,EXIN.; ITIL V3 Best practices foundation
2008
HP Entreprise - Service Manager fundamental, administration and Troubleshooting
2010
TeMIP fundamental and administration
2011
HP Entreprise - Operation Manger for Unix fundamental and administration
2012
HP Entreprise - uCMDB fundamental and administration
2014
Operation Orchestration fundamental and administration
2014
Cloud Service Automation fundamental and administration
2014
Server Automation fundamental and administration
2012
HP Entreprise - NNM fundamental and administration
2009
Software Tunisia - Shell and Linux administartion; Shell scripting; Linux administration and health check
2010
UC, Tunis, Tunisie - Project Mangement Master degree
2006
ESPRIT, Tunis, Tunisie - Computer Networks and Telecommunications EngineeringStudent
2000
ISET'COM, Tunis, Tunisia - Telcommunication degree
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