OMNICHANNEL CLIENTELING TECHNICAL DOMAIN MANAGER
Disponibilité : Maintenant {[{ (freelance.date_available <= now() ? 'Maintenant' : freelance.date_available|date:'dd/MM/yyyy') }]} Maintenant disponible sous {[{ freelance.preavis }]} mois {[{ freelance.availability }]} Maintenant

Dernière connexion le : 08/11/2022
Il y a 25 jours

Qualifié par LeHibou le : 18/10/2021
Contacter ce freelance Télécharger son CV
CE PROFIL M'INTÉRESSE !
COMMENT ÇA MARCHE ?

1- Je clique sur
"être mis en contact"
Ce profil m'intéresse!

2- Le consultant reçoit la proposition et décide de postuler

3- Vous effectuez une demande de contact puis LeHibou appelle le consultant pour valider ses compétences

4- Un RDV est organisé entre vous et le consultant

5- LeHibou effectue le suivi de mission et facture chaque fin de mois le nombre de jours travaillés
SO

OMNICHANNEL CLIENTELING TECHNICAL DOMAIN MANAGER

44 ans —  Moosch , Haut-Rhin
(Mobile en france)
Expertises
ETL ERP DIGITAL magento salesforce API Marketing / E-commerce
Fonctions
delivery manager Product Manager / Business Analyst (AMOA) Professional Services Manager Technical Project Manager

Note Globale    

Présentation

 

OMNICHANNEL CLIENTELING TECHNICAL DOMAIN MANAGER

SALESFORCE TECHNICAL - SOLUTION ARCHITECT

CEGID - mPOS TECHNICAL PROJECT MANAGER

MOBILE APPS TECHNICAL PRODUCT OWNER

 

Technical / Functional consulting and expertise in:

  • Salesforce Solutions Audit, Design and Implementation
  • CEGID solution implementation and management
  • Mobile POS, Adyen and Avalara solution integration
  • Technical / Functional Project and Product Ownership
  • Process Analysis, Enhancement and Restructuring
  • Infrastructure Design, Implementation and Exploiting
  • Budget Management and Risk Analysis
  • Projects Financial Reporting and Profitability Analysis
  • Strategic Planning, Assets Management, Operational Management
  • Econometrics and Sales Analysis / Prediction
  • Online eCommerce and Payment Solution Integration
  • Logistic / Supply Chain Management
  • Data Flow Analysis, Security Auditing and Certification
  • Web Service API layer integration (REST / SOAP)
  • Industrial process integration with ERP 

SO

id : #13109

44 ans

Moosch

Haut-Rhin

OMNICHANNEL CLIENTELING TECHNICAL DOMAIN MANAGER

OMNICHANNEL CLIENTELING TECHNICAL DOMAIN MANAGER

Dernière expérience

 

CELINE - Paris (75000)
CLIENTELING OMNICHANNEL TECHNICAL DOMAIN MANAGER

Nov 2018

CRM, Digital, E-Commerce, mPOS, Mobile Applications

Omnichannel global worldwide clienteling solutions domain manager, technical expertise and functional projects management (implementation and deployment) for CRM, Digital, E-Commerce and mobile applications (retail, marketing, digital and after-sales).

  • Clienteling mobile application design, development and deployment (Clienteling, Catalogue, Retail Activity & KPI, mPOS).
  • mPOS integration with CEGID and seamless mobile clienteling application.
  • Pay By Link, Distant sales, Buying Session projects implementation.
  • Salesforce automated real-time treatment (triggers / batches):
    • Clients KPI calculation, records deduplication, merge and data completion, retail portfolio calculation and allocation,
    • Clienteling retail activities generation and management (tasks automatic creation, events management, retail products and stores campaigns…),
    • DQM for prospects / clients (addresses validation and geolocation with Google API, phone HLR validation…),
    • GDPR policies / consent management and records automatic anonymisation…
  • OMS design and implementation for retail omnichannel and e-commerce orders with real time stock allocation algorithm,
  • Marketing journeys design and implementation, survey implementation using native Marketing Cloud features,
  • CEGID orders and stock management implementation, real time stock count and replenishments, RFID inventory implementation…
 

Formation

 

2011     Université Paris Dauphine - Master 2 Gestion et Systèmes d'Information

2009     Université Paris Dauphine - Master 1 Sciences de Gestion

2007     Université Paris Dauphine - Licence Sciences de Gestion

Langues

 

Anglais : Courant